Trusted by Thousands Customers

Your Information, Our Responsibility

This page states our data privacy policy, cookie usage, and website terms & conditions. We are committed to protecting your personal information.

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Your privacy matters to us

Our Privacy Commitment

We take your privacy seriously. Here's how we handle your personal information.

Data Collection Policy

We collect only the information needed to provide quotes, process applications, and support your policy or loan — such as your name, contact details, and relevant financial information you choose to share. We collect data through:

Online enquiry forms on our website
Phone calls and email communications
Policy application and claim forms
Cookies and website analytics

How Data Is Used

Your data is used to generate quotes, process applications, respond to enquiries, and improve our services. We do not sell personal data to third parties. Your data may be shared with:

Insurance companies for policy issuance and claims
Lenders for loan processing
Regulatory bodies as required by law
Service providers who help us deliver our services

Cookies Policy

This site uses cookies to remember preferences and understand site usage. You can disable cookies in your browser settings at any time. We use cookies for:

Essential functionality (login, form submissions)
Analytics to improve user experience
Remembering your preferences and settings

User Responsibilities

Users are expected to provide accurate information when requesting quotes or applying for a policy or loan, as incorrect details can affect claim or loan processing. You are responsible for:

Keeping your login credentials secure
Updating your information when it changes
Reviewing policy documents before accepting
Complying with all applicable laws and regulations

Refund / Cancellation Policy

Refund and cancellation terms follow the respective insurer's or lender's policy wording, shared with you at the time of purchase. In general:

Free-look period of 15-30 days for insurance policies
Refund of premium (minus charges) during free-look period
Loan cancellation terms as per lender's policy
Contact us for specific refund queries

Grievance Redressal Contact

For any complaint, write to support@amcofinserve.com and our team will respond within 5 business days. You can also:

Call us at 9337417215
Visit our office at Z TOWER, EXOSPACE, NANDANKANAN ROAD, PATIA, BHUBANESWAR
Write to us at the above address

FAQ

Frequently Asked Questions

Find answers to the most common questions about our privacy policy and terms.

1. What personal data does Amcofinserve collect?

We collect personal information that you voluntarily provide to us, including: your full name, contact details (phone number, email address), date of birth, PAN number, address, financial information (income, policy details), and any other information you share through our enquiry forms or during the application process. We only collect data that is necessary for providing our insurance and loan services.

2. How is my data protected?

We implement multiple layers of security to protect your data: 1) SSL encryption on our website, 2) Secure servers with firewall protection, 3) Regular security audits, 4) Access control and authentication for our team members, 5) Data encryption for sensitive information. We also comply with all applicable data protection laws and regulations to ensure your information remains safe.

3. Does Amcofinserve share my data with third parties?

We share your data only when necessary to provide our services: 1) With insurance companies to issue policies and process claims, 2) With lenders for loan processing, 3) With regulatory bodies as required by law. We do NOT sell your personal data to any third party for marketing purposes. All third-party partners are required to maintain the same level of data protection as we do.

4. How long do you keep my data?

We retain your data for as long as necessary to: 1) Provide our services and fulfill our contractual obligations, 2) Comply with legal and regulatory requirements (typically 7-10 years for insurance and financial records), 3) Resolve disputes and enforce our agreements. After the retention period, your data is securely deleted or anonymized.

5. Can I access or delete my personal data?

Yes! You have the right to: 1) Access your personal data that we hold, 2) Request correction of inaccurate data, 3) Request deletion of your data (subject to legal obligations), 4) Withdraw consent for data processing. To exercise these rights, contact us at support@amcofinserve.com or call 9337417215. We will respond to your request within 5 business days.